The service centre may, at its discretion, accept a Wholesale Supply Certificate to support a warranty claim where the customer's Proof of Purchase is not available. Please check that the supply date is within the warranty period
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The IMEI is a 15 digit serial number. Enter the digits only, no punctuation or spaces. To find IMEI on an Android a) On the device enter *#06#, or b) Go to Settings - About Device - Status,or c) Check under the battery cover To find IMEI on an Apple: a) Go to Settings > General > About, or b) Check the SIM tray, or c) Click here: https://support.apple.com/en-nz/HT204073